batec mobility batec handbikes

batec mobility batec handbikes

NOTE FROM BATEC MOBILITY SL

Information about the note the AEMPS has published on products manufactured by Batec Mobility:

https://www.aemps.gob.es/informa/notasinformativas/productossanitarios/seguridad-3/2021/la-aemps-informa-del-cese-de-utilizacion-de-determinados-dispositivos-handbikes-batec/

It is a voluntary safety measure (ref. FSCA_2021.12.001) taken by Batec Mobility after detecting an internal error in the manufacturing process. Specifically, the screws on the disc brakes weren't tightened properly and there was a risk that the screws would fall out, which would lead to a loss of breaking power.

Products affected: Batec handbike models MINI, MINI 2, SCRAMBLER 2, ELECTRIC 2 (which includes the RAPID 2 line of products), HIBRID and HIBRID 2.

 

Serial numbers affected

The serial number on the Batec label is comprised of the following information:

              NNNNN-MXC-mmaa

where:

-        mm:  month manufactured

-        aa:    year manufactured

LThe products affected are all those manufactured between February and September 2021. This means all products with serial numbers (SN) ending in:

-        0221

-        0321

-        0421

-        0521

-        0621

-        0721

-        0821

-        0921

 

We have notified users affected to temporarily stop using their Batec handbike and to contact their distributor immediately to handle the repairs.

This measure has been put in place to prevent any accidents. It is not a product recall.

Batec Mobility undertakes to distribute only products that meet the very highest quality standards, and to provide any and all support needed. 

 

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