Privacy and data protection policy

We inform you that, in order to have access to certain contents or services, you will need to provide personal data. Users shall ensure the veracity, accuracy and authenticity of the data they provide. BATEC MOBILITY S.L. will preserve the confidentiality and security of your personal data and will process them automatically according to their nature or purpose, under the terms of the Basic Information on Data Protection Section.

It is our company’s will to process data according to the principles prescribed in article 5 of the EU Regulation 679/2016, so that there can be a legal, loyal and transparent relationship.

The purposes will be specific, explicit and legitimate and data will not be further processed in a way that’s incompatible with said purposes.

The data we collect from users will be adequate, relevant and limited.

It is important that you read the Basic Information, taking into account the recent European Regulation on Data Protection EU REGULATION 2016/679 of the EUROPEAN PARLIAMENT and of the COUNCIL. You must also know that providing your data does not attribute, confirm, cancel, legitimate or perfect any contractual link with our company.

Basic information on data protection

Controller: BATEC MOBILITY S.L henceforth the Data Controller CIF: B63622740, located at C/ Illa de Buda, nº 2, 08192 Sant Quirze del Vallès (Barcelona)
Customer service Tel:+34 93 544 2003 E-mail: info@batec-mobility.com.

Purpose: Manage services or other processes related to our corporate purpose regarding customers, suppliers, applicants or contact persons. We would also like to inform you that your data will become part of a non-automated database, so we can inform you of our services, promotions and events, which are related to our corporate purpose, taking your preferences into account. You may always unsubscribe for free.

Legitimation: Consent, contractual, pre-contractual or negotiation relationship with the interested party.

Legal base: Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Law 34/2002, of July 11, on Information Society Services and Electronic Commerce. Royal Legislative Decree 1/2007 of November 16, approving the revised text of the General Law for the Protection of Consumers and Users in force since June 12, 2018.

Recipients: Service conditions and prices are specified on our website. Our company may sometimes act as Manager or Deputy Manager of the processing of another company. We may provide your data to collaborating companies or distributors of our products in different countries and geographical areas in order to meet their requests and so they can provide you a good service. We will not provide your data to any other operator without your prior consent in any other case, except for public interest or legal imperative.

Duration: We will keep the data 5 years from the reception of the last data; or whatever is prescribed in the regulations under which we have to operate.

Minors: Our services are aimed at people with capacity to act, so we will not provide services to people who are not of legal age. Identity or age forgery by the people who access our website or request our services will be the responsibility of their parents or legal representatives.

Specifications: Our website services (not contracts) may only be used by children who are 14 years old or older with the consent of their legal representatives, provided that they provide sufficient supporting documentation.

Processing: We would like to inform you that our company does not process your data automatically in a way that violates privacy or people’s fundamental rights, nor do we seek profiles that are enriched with other databases beyond your knowledge or consent.

Rights: You may always exercise your rights, by law, of access, rectification, deletion and opposition, as well as your rights of limitation, portability and to block data free of charge. In order to do so, you (or a legally authorised person) need to provide the following documents to the Data Controller with the necessary information:

  • Photocopy of your ID.
  • Identification and sufficient representation.
  • Explanation and purpose of the claim.
  • A physical or email address, so we can contact you as soon as possible.

Additional information: You may at any time ask for additional and complementary information to the basic information about your personal data (“second layer”), at the same email address we provide to exercise your rights. If you consider your request has not been appropriately answered, you can exercise your rights before the control authority, the Spanish Agency for Data Protection www.aepd.es.

Cookies Policy
In accordance with current regulations, BATEC MOBILITY S.L. provides information on the use of cookies on its website and requests users’ consent to use them.

This website only uses technical, personalisation and analysis cookies, both its own and from third parties, which in no case process personal data or record browsing habits for advertising purposes.

Therefore, when accessing our website, in compliance with article 22 of the Information Society Services Law, we have asked for your consent for the use of analysis cookies, which in any case will be installed after reasonable time so users have time to decide to give their consent or not.

In any case, we would like to inform you that you can activate or deactivate these cookies following the instructions of your Internet browser.

What are cookies?

Cookies are used to store and retrieve information regarding users who visit a website. They are used to track browsed pages as well as to remember certain user activity such as browsing preferences. These preferences are remembered when a user visits the website again.

What information does the batec-mobility.com website store?

  1. Statistical information on the use of the website.
  2. A record of user activity (browsed pages, searches, purchases, etc.)
  3. Connection to social media data for users who access the website through their Facebook or Twitter accounts.

What happens if I block them?

If you block cookies, some of the website’s services may not be available.

How can I block cookies on my browser?

You can find information regarding your browser on these links:

  1. Chrome
  2. Firefox
  3. Safari
  4. Internet Explorer

What is a cookie?

A cookie is a harmless text file that is saved on your browser when you visit a website that uses them; most websites do. Cookies are useful because they remember your browsing when you return to the website. Cookies have been used for more than 20 years, when the first browsers appeared for the World Wide Web.

What is not a cookie?

It is not a virus, a Trojan, a worm, spam or spyware, nor does it open pop-ups.

What information does a cookie store?

Cookies don’t usually store sensitive information about you, such as credit card or bank details, photographs, your ID or personal information, etc. The data they store are of a technical nature, personal preferences, content personalisation, etc. The web server does not link this information to you as a person, but in your web browser. In fact, if you regularly use Internet Explorer and try to browse through the same website with Firefox or Chrome you will see that the website does not realize you are the same person because cookies are linked to the browser, not the person.

What kind of cookies are there?

  • Technical cookies: They are the most basic type of cookie and, among other things, they help detect when a human or an automated application is browsing, when anonymous users and registered users browse, and enable basic tasks for the operation of any dynamic website.
  • Analysis cookies: They collect information about the type of browsing users do, the sections they use the most, which products are browsed, time band, language, etc.
  • Advertising cookies: They show advertising based on browsing pattern, country of origin, language, etc.

What are own and third party cookies?

Own cookies are those generated by the website you are browsing and third party cookies are those generated by external services or providers such as Facebook, Twitter, Google, etc.

What happens if I disable cookies?

Here are some examples to help you understand the consequences that may arise from disabling cookies:

  • You will not be able to share content from this website on Facebook, Twitter or any other social media.
  • The website will not be able to adapt the contents to your personal preferences, which is common practise for online shops.
  • You will not be able to access the website’s personal area, such as My account, My profile or My orders.
  • Online shops: You will not be able to purchase items online. You will have to do so on the phone or by visiting a physical shop, if there is one.
  • You will not be able to personalise your geographical preferences such as time band, currency or language.
  • The website will not be able to perform web analytics on users and traffic on the website, which will make it difficult for the website to be competitive.
  • You will not be able to post on blogs, upload pictures, post comments or rate content. The website will not be able to know if you are a human or an automated application that posts spam.
  • Sector advertising will not be shown, which will reduce the website’s advertising income.
  • All social media use cookies. If you disable them, you will not be able to use any social media.

Can cookies be deleted?

Yes. Not just deleted, but also blocked, both generally and for a specific domain. In order to remove cookies from a website, you have to go to your browser settings where you will find the cookies for a specific domain, which you can delete.

Cookie settings for the most popular browsers

Here’s how to access a specific cookie from Chrome. Note: these steps may vary depending on the browser and its version:

  1. Go to Settings or Preferences through the File menu or by clicking on the personalisation key on the top right of the window.
  2. You will see different sections; click on Show advanced options.
  3. Go to Privacy, Content settings.
  4. Select All cookies and location data.
  5. A list with all the cookies arranged by domain will appear. In order to find the cookies for a specific domain more easily, enter part the website name, or all of it, in the Search cookies field.
  6. One or several lines with the requested website’s
    cookies will appear on screen once you have applied this filter. Now you just have to select them and click on X to delete them.

Follow these steps to access cookie settings on Internet Explorer (Steps may vary depending on the browser version):

  1. Go to Tools, Internet options.
  2. Click on Privacy.
  3. Move the slider to adjust the level of privacy you want.

Follow these steps to access cookie settings on Firefox (Steps may vary depending on the browser version):

  1. Go to Options or Preferences, depending on your operating system.
  2. Click on Privacy.
  3. In History, choose Use custom settings for browsing history.
  4. You will see the Accept cookies option. You can activate or deactivate it according to your preferences.

Follow these steps to access cookie settings on Safari for OSX (Steps may vary depending on the browser version):

  1. Go to Preferences, then Privacy.
  2. There you will see the Block cookies option. You can adjust the type of blocking you wish.

Follow these steps to access cookie settings on Safari for iOS (Steps may vary depending on the browser version):

  1. Go to Settings, then Safari.
  2. Go to Privacy and Security, where you will see the Block cookies option. You can adjust the type of blocking you wish.

Follow these steps to access cookie settings on Android devices (Steps may vary depending on the browser version):

  1. Open the browser and press the Menu key, then Settings.
  2. Go to Confidentiality. You will see the Accept cookies option and you can activate or deactivate the box.

Follow these steps to access cookie settings on Windows Phone devices (Steps may vary depending on the browser version):

  1. Open Internet Explorer, then More, then Settings.
  2. You can activate or deactivate the Allow cookies box.